Product Information

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What makes the baby swing from Wiegeparadies so unique?

At Wiegeparadies, we offer you the solution. As the first Swiss company, we specialize in automatic spring cradles. Swiss design and environmental friendliness are our top priorities. Gentle rocking supports breastfeeding and soothes your baby. Our spring cradle provides you with comfort, the highest certified safety standards, and security for your baby. Midwives recommend it as a sleep system. It is easy to assemble and comes with a whisper-quiet motor.

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What advantages does the spring cradle have compared to other sleep aids?

The spring cradle offers a natural and gentle sleep aid that mimics the movements in the womb. It can soothe babies and help promote longer and deeper sleep phases.
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How does the vibration system of the baby swing work?

The spring swing has a silent motor with a small lamp and a built-in timer. Swiss designed with experts.
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For which age and weight groups is the baby swing suitable?

It is suitable for babies and toddlers from 3kg to 20kg, up to an age of 2 years.
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What materials are used for the baby hammock?

Currently, we use mesh fabric that is slightly transparent, allowing you to keep an eye on your baby at all times. It is temperature-regulating and breathable. In the future, we plan to add certified cotton.

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Are there different models or designs?

In the future, we will introduce various colors, fabrics, and designs.

Setup & Use

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Why is there no printed manual included with my order?

At Wiegeparadies, we place great importance on sustainability. To reduce our ecological footprint, we forgo printed instructions. All necessary information can be found directly under "Instructions". Thank you for your understanding and support!

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Is the baby swing safe for my baby?

Our baby swing has been carefully developed and tested to meet the highest safety standards. It provides a safe and soothing environment for babies.

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What safety standards does the baby swing meet?

It is CE, FC, and TÜV Süd certified.
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How does the automatic movement of the spring cradle work?

The baby swing creates gentle rocking movements that mimic the swaying in the womb. You can adjust the motion as needed to create a soothing environment.
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How is the baby swing assembled? Is it complicated?

Don't worry, the assembly of our spring cradle is simple and straightforward. We have a detailed assembly guide available on our website that shows you step by step how to set up the spring cradle without any issues.

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Can I use the baby swing during the day as well?

Yes, definitely! The baby swing can be used both during the day and at night. It can promote short naps and create moments of relaxation for the baby, especially giving you more time for yourself!
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How difficult is it to wean my child off our baby hammock?

Generally, it is not a challenge to wean your child off the Wiegeparadies spring cradle. If you regularly switch between the spring cradle, the floor, and the bed, you don't have to worry about your child having difficulties sleeping in the crib.

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How do I care for the baby swing?

The baby hammocks can be washed at a temperature of 40°C. Make sure that the wooden rod and the metal parts should not be washed. For drying, it is best to hang the baby hammock. Due to the nature of the material, ironing and tumble drying are not necessary.

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How do I care for the baby swing?

The baby hammocks can be washed at a temperature of 40°C. Make sure that the wooden rod and the metal parts should not be washed. For drying, it is best to hang the baby hammock. Due to the nature of the material, ironing and tumble drying are not necessary.

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Can the baby swing be mounted on any ceiling?

Currently, it is only possible to use our baby swing with our tripod frame.
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Do I need to buy additional accessories?

No, with the complete set "Star Dream," everything you need is included. In the future, we will offer additional accessories.
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How loud is the spring cradle motor?

Our motor has been designed to be as quiet as possible and produces a subtle rocking sound. It is technically impossible to construct a motor that is completely silent, as any motor and mechanics inevitably lead to a certain noise level. However, we have ensured that the sound of our motor is pleasant and barely noticeable for the baby. Please note that the noise intensity increases with the speed of the motor – at higher speed settings, the sound may be more distinctly audible.

Order & Shipping

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How can I order the baby swing?

The baby swing from Wiegeparadies can currently only be ordered through our online shop.
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Which payment methods are accepted?

You can pay with TWINT, credit cards, Apple Pay, Samsung Pay, Klarna (on invoice), PayPal, and instant transfer.
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Which payment methods are accepted?

You can pay with TWINT, credit cards, Apple Pay, Samsung Pay, Klarna (on invoice), PayPal, and instant transfer.
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How long does the delivery take?

Within Switzerland, you will receive your order in 2-3 days. Shipping within Switzerland is free of charge.
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How can I track the delivery status?

Feel free to check the secure shipment tracking on our website, click here. Alternative: On the DPD page, click here or simply contact our customer service to get information about shipment tracking.

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Do you offer international shipping?

At this time, unfortunately, it is not planned for the near future. Currently only in the DACH region (CH, DE & AT).

Returns & Warranty

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Is there customer service for the baby swing?

Yes, we offer customer service to ensure that you have the best possible experience with our baby swing.
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What does the return policy look like?

We offer a 14-day return policy. Please check our return policy on our website for more information.

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How long does the refund take?

As soon as we receive and verify the product, the refund will be processed.
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What should I do if I received a faulty order?

Immediately contact our customer service so that we can find a solution together.
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Who can I contact if I have problems with my product?

If you have questions or problems, we are here for you. Just contact us at info@wiegeparadies.ch.

Other

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How does the baby swing differ from other brands?

We are a Swiss company with Swiss design. We value excellent service, absolute silence, maximum safety, and environmental friendliness.
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Are there customer reviews that I can read?

You can find customer reviews on Trustpilot or directly on our website.
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Where can I find more tips and tricks for using the baby swing?

In our blog as well as on our social media, we like to share tips and tricks.
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Can the baby swing also be taken on trips?

In most cases, it should be unproblematic to travel with our baby swing. Please note that you will need a power supply or a power bank for operation, and it may be necessary to use a plug adapter abroad.

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Do you offer special deals or discounts?

Subscribe to our newsletter and secure a 10% discount.
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Can I purchase spare parts for the spring cradle?

Currently, this is not necessary.